Facts & Figures:

  • The country has 17,820 square kilometres (6,880 square miles) of land with a 2019 population estimated at 4.25 million, which includes over one million Kuwaitis and more than two million expatriates.
  • The International Telecommunication Union provides data for Kuwait from 1960 to 2017.
  • The average value for Kuwait during that period was 1.43 million subscribers with a minimum of 0 million subscribers in 1960 and a maximum of 7.66 million subscribers in 2015.
  • There are three mobile network operators: Zain, Viva and Ooredoo, each operator has its own guidelines and regulations.

Flows & Rules:

  • In order to host a VAS service in Kuwait, it requires specific legal documentation. Through partnership with a local specialist, Empello can arrange for assistance, and allow you to focus on your launch.
  • All VAS landing pages are hosted by the operators / aggregators. Merchants need to follow the guidelines in order to host their VAS services.
  • Major aggregators operating in Kuwait are: SLA and Comviva.
  • The subscription flow is mainly an OTP flow on Viva and click flow on Zain and Ooredoo, as at May 2019.
The information above is correct at the time of publication, but seek specific advice prior to launching or running a service.